All orders will be delivered using Australia Post eParcel service.
Your order will be delivered to your address and require a signature upon receipt. Please be sure to add all Unit/Flat and Business names as appropriate for your order. If no one will be home during business hours, we suggest that you provide a work address for delivery, as Australia Post will not leave parcels unattended. A delivery card will be left listing which nearby Australia Post outlet the parcel can be collected in person if you are not home at the time of delivery.
We work hard to ensure that your order is delivered as soon as possible with over 93 percent of orders picked, packed and dispatched within 24 hours of the order being placed.
Delivery times are reliant upon normal Australia Post working hours and vary depending on where you live.
As a guide, average delivery times are listed below for each state:
- Victoria – 3 working days
- New South Wales, ACT, Tasmania, South Australia & Queensland – 5 working days
- Western Australia & Northern Territory – 7 Working Days
It is important to note that orders can only be dispatched Monday to Friday.
Please allow 2 working days for order processing before dispatch of your order.
For all orders you will receive an email with an Australia Post Tracking number once your order is dispatched. You can track the journey of your order via the Track and Trace website http://auspost.com.au/track/ by entering your tracking number.